Responsible Gaming

99gtResponsible Gaming at —
Keep it fun, keep it in control

Gaming should be a source of enjoyment, not stress or hardship. 99gt believes that responsible gaming is what makes it truly fun. This page explains how to keep your gaming healthy and safe.

18+ Age Limit
24/7 Support
100% Safe
Free Self-Exclusion
⚠️

Important Notice: Gaming addiction is a real issue. If you or someone close to you is experiencing financial or emotional difficulties because of gaming, please seek help now. The 99gt support team is always here for you.

What Is Responsible Gaming and Why It Matters

Responsible gaming is more than following rules — it is a mindset. At 99gt, we want every player to see gaming as entertainment, not as a source of income or an escape from problems.

Online gaming is growing rapidly in popularity across Bangladesh — and with that growth comes the need for greater awareness. Many people start out playing casually, but gradually begin spending more time or money than they intended. 99gt believes this can be avoided through awareness and the right tools.

The foundation of responsible gaming is simple — you play the game, the game does not play you. When you decide how long to play, how much to wager, and when to stop, gaming becomes genuinely enjoyable.

💡 Keep in Mind: Gaming is a form of entertainment. If you find yourself playing repeatedly to chase losses or spending beyond your budget, it is time to take a break.

Your Control Tools

99gt gives you a set of practical tools to stay in control of your gaming experience. They are free to use and can be activated or adjusted at any time from your account settings.

💰
Deposit Limit
Set daily, weekly, or monthly deposit limits.
🎲
Betting Limit
Decide how much you want to wager in a session before you start playing.
Time Limit
Set a daily limit on how much time you spend gaming
😴
Cooldown Break
Take a temporary break from 24 hours up to 7 days
🚫
Self-Exclusion
Temporarily close your account for a set period
🔔
Reality Check
Session summary alerts displayed at regular intervals
✅ How to get started: Log in to your account and go to Settings → Responsible Gaming. Any limit you set takes effect immediately. Requests to increase a limit are applied after a 24-hour delay, while reductions take effect right away.

Signs of Problematic Gaming

We do not always notice when gaming starts to become a problem. Read through the signs below carefully — if any of them sound familiar, it may be time to seek support.

  • Spending beyond your budget and repeatedly playing to chase losses
  • Prioritizing gaming over family, friends, or work
  • Feeling restless, irritable, or anxious when you are not gaming.
  • Lying to family or close ones about your gaming.
  • Skipping sleep, meals, or daily responsibilities to spend long hours gaming.
  • Borrowing money or dipping into savings to fund your gaming.
  • Feeling intense anger or frustration when you lose a game.
  • Tried to stop gaming but were unable to.
🆘 If more than three signs apply to you: These are serious signs. Do not blame yourself — this is a problem that can be addressed. Contact 99gt support or refer to the resources listed below.

Check Yourself

Answer the questions below honestly. This is a helpful self-assessment — not a judgment, but a way to build self-awareness.

1. In the past month, have you spent beyond your set budget?
Never Sometimes Often Always
2. Is gaming having a negative impact on your work, studies, or relationships?
No Rarely Notably
3. When you lose, do you get upset and keep playing to win it back?
No Sometimes Often
4. Do you feel restless or irritable when you're not gaming?
No Sometimes Often
📝 Result Analysis: If most of your answers are "Often" or "Always", please reach out to our support team or enable self-exclusion on your account. Taking this step is a sign of courage, not weakness.

Tips for Building Healthy Gaming Habits

Responsible gaming does not mean quitting altogether. It means playing smart. Follow these tips to keep gaming enjoyable every time.

Budget & Time Management

  • Set a fixed weekly budget for gaming and stick to it strictly.
  • Decide how long you will play before you start and set an alarm.
  • Never play using borrowed money or funds set aside for EMI payments.
  • Resist the urge to keep playing in hopes of recovering lost money.

Mental Well-being

  • Avoid playing when you're stressed or feeling low — it only makes things worse.
  • Take regular breaks — go for a walk or spend time on another hobby.
  • Do not make gaming your only form of entertainment — spend time with family and friends too.
  • After each session, note down how long you played and how much you won or lost.

Use technical assistance

  • Keep the Reality Check feature enabled on 99gt to receive periodic session summaries as you play.
  • Lower your deposit limit right away if you feel the need — don't put it off for later.
  • Let a trusted family member know about your gaming habits.
🎯 The Golden Rule of Smart Gaming: Gaming is for enjoyment, not just winning. Wins are a bonus and losses are part of the game — but staying within your limits is the smart move.

Protection for Minors

99gt is for players aged 18 and above only. Age is verified at registration, and KYC documents may be requested in cases where there is any doubt.

Parents can take the following steps to help keep their children safe:

  • Use parental control software on computers and mobile devices.
  • Keep your account password and payment details out of your child's reach.
  • Regularly monitor your child's online activity.
  • If you suspect your child is using 99gt, contact support immediately.

If an underage account is discovered, 99gt will immediately close the account and cancel all associated transactions.

Self-Exclusion Process

If you feel you need a break from gaming, 99gt's self-exclusion feature is here for you. It's completely free and takes effect immediately.

Self-Exclusion Steps

  • Step 1: Log in to your account and go to Settings → Responsible Gaming.
  • Step 2: Select the "Self-Exclusion" option.
  • Step 3: Select a duration: 1 week / 1 month / 3 months / 6 months / Permanent.
  • Step 4: Confirm — the request takes effect immediately.

While your exclusion is active, you will not be able to log in or receive any promotional emails. Your account will not be reactivated automatically when the period ends — you will need to submit a request to reactivate it yourself.

📞 Direct Support: If you're unable to change the settings yourself, contact us via live chat or email — we'll take immediate action on your behalf.
Our Commitment

The 6 Pillars of Responsible Gaming at 99gt

Age Verification System

A strict age verification process is followed at registration. Access by anyone under 18 is strictly prohibited.

Flexible Limit System

Set your own deposit, betting, and time limits. Decreases take effect immediately, while increases have a 24-hour delay to keep you protected.

Reality Check Alerts

Session summaries are shown at regular intervals — giving you a clear picture of how long you've been playing and how much you've spent.

Self-Exclusion Benefits

Suspend your account for anywhere from 1 week to permanently. No promotional communications are sent during this period.

24/7 Dedicated Support

Our trained support team is available around the clock to assist with any responsible gaming concerns.

Fair & Transparent Gaming

All games are audited by third parties. RNG certified and payout rates are published with full transparency.

FAQs

Responsible Gaming FAQ

Not at all. Responsible gaming doesn't mean quitting altogether — it means enjoying gaming within limits. As long as you stick to your budget and time limits and gaming isn't having a negative impact on your daily life, it's a perfectly healthy form of entertainment.

No, your account will not be deleted. It is temporarily suspended for the duration of the self-exclusion period. Your balance and history remain safe. Once the period ends, you can submit a request to reactivate your account yourself.

Lowering a limit takes effect immediately. However, requests to increase a limit take effect after 24 hours — this delay is intentional, to prevent impulsive limit increases.

If you think a family member may have a gaming problem, start by speaking with them calmly and with empathy. Let them know support is available. You can also contact 99gt support to report the situation — we're here to guide family members too.

With Reality Check enabled, a pop-up will appear at set intervals — for example, every 30 minutes — showing how long you have been playing and how much you have spent. This helps you stay aware of your session.

Yes, it is fully treatable. Gaming addiction is a recognized mental health condition with effective treatment options available. Seeking help from a professional counselor or psychologist is the most effective step you can take. Asking for help is not a weakness — it takes real courage.
Enjoy Responsibly

Start gaming safely —
Stay in control and keep it fun!

We are committed to keeping your gaming experience at 99gt safe and enjoyable at all times. Join today and discover the benefits of responsible gaming for yourself.

18+ Only Free Limit Tools 24/7 Support
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